Shipping & Returns

FAQS on Shipping and Return Policy

Where will my order ship from?

Orders will ship from our Fancy Sprinkles® facility located in Glendale Heights, IL. .

When will my order arrive?

Orders are generally processed and shipped within 1-2 business days. Once an order has shipped, it will arrive within 3-5 business days if there are no delays with the shipping carrier. Due to high volume during the holiday season (November-January),

Do you offer international shipping?

We currently do not offer international shipping at this time. Feel free to email us at [email protected] or chat with us on our website if you have any questions.

How do I qualify for free shipping?

Free shipping is available to all orders over $65 within the continental USA. Please note your cart's subtotal must equal $65+ after any sale or promotion and does not include tax or shipping. Orders with bulk bags are excluded from the free shipping

I didn't receive my package on time.

While we do our best to process orders quickly, we rely on shipping partners to have orders delivered to you on time. Orders are generally processed and shipped within 1-2 business days. Once an order has shipped, it will arrive within 3-5 business d

My package is lost or missing, what should I do?

It doesn’t happen often, but if your package is lost, missing, or the tracking is not working, please email our team at [email protected] or chat us on our website.

Do you accept returns?

All Fancy Sprinkles® sales are final. Due to food safety regulations, we cannot accept returns or exchanges.