General

General FAQs

Do you offer free shipping?

Free shipping is available to all customers in the continental USA for orders over $65. Orders with bulk bags are excluded from the free shipping promotion.

What forms of payment do you accept?

We accept all major credit cards, and Paypal payments.

Can I use more than one promo code?

Only one promo code can be used per order. If you are having any issues with a promo code, please reach out to our team at [email protected].

Are there any exclusions on promo codes?

Bulk bags, gift cards, and subscriptions are not eligible for discounts or promotions unless otherwise stated.

Why are bulk bags excluded from promotions?

Bulk bags are already discounted, so rest assured knowing you are always saving when you purchase a bulk bag!

I want to cancel or make changes to my order

We pride ourselves on shipping orders out as quickly as possible. If you need to cancel or edit your order, send an email to [email protected] or chat with our team through our website. We’ll try our best to help. Unfortunately, after you place

Can I return or exchange items in my order?

All Fancy Sprinkles® food item sales are final. Due to food safety regulations, we are unable to accept returns or exchanges. That being said, if you ever have an issue with your order, please reach out to our team at [email protected]. Unworn,

Do you offer product donations?

We greatly appreciate you considering Fancy Sprinkles to support and donate to your charity event or fundraiser. However, we are not able to support these requests at this time.

I am interested in collaborating with Fancy Sprinkles®, who do I contact?

Please fill out our inquiry form here or at the bottom of the page.

I have a question and want to talk to a real person about it.

Please email our team at [email protected] or chat with us on our website.