Still have questions or need assistance? Email info@fancysprinkles.com or submit using the contact form. Our team is happy to help!

Shop

Contact Us

Login

Fancy Sprinkles FAQ

<p id="isPasted">Please email our team at info@fancysprinkles.com or chat with us on our website.</p>

Please email our team at info@fancysprinkles.com or chat with us on our website.

I have a question and want to talk to a real person about it.

General

Do you offer free shipping?

What forms of payment do you accept?

Can I use more than one promo code?

Are there any exclusions on promo codes?

Why are bulk bags excluded from promotions?

I want to cancel or make changes to my order

Can I return or exchange items in my order?

Do you offer product donations?

I am interested in collaborating with Fancy Sprinkles®, who do I contact?

How long do the sprinkles last?

Why doesn't my jar of sprinkles weigh exactly 4 or 8 ounces?

Are the balls in the sprinkles too hard to eat?

Do the sprinkles taste good?

Sprinkles Allergen Information

What happened to your vegan sprinkles?

When will vegan sprinkles be back in stock?

Original Sprinkle Blends

Edible Glitter Allergen Information

What is Fancy Edible Glitter?

Is Fancy Edible Glitter safe to consume?

Is Fancy Edible Glitter safe to consume with food and beverage?

What is the serving size for Edible Glitter or Edible Shimmer?

Does Fancy Edible Glitter work better in still or sparkling beverages?

How do I keep the Fancy Edible Glitter from sinking to the bottom of my beverage?

Should I add Fancy Edible Glitter to my glass before or after I add in the beverage?

Will Fancy Edible Glitter stain my lips, mouth or teeth?

Can I mix different colors of Fancy Edible Glitter?

What color of Edible Glitter should I use in my beverage?

What is the shelf life of Fancy Edible Glitter Packets?

How many servings per box?

How many colors come in each pack?

How do I open the packets?

Are the packets resealable?

How long does a Fancy Edible Glitter packet last after it's open?

What should I do if I get Edible Glitter on my hands when opening the packet?

Edible Glitter Packets

Edible Glitter

What are Decorating Melts?

What if my Decorating Melts arrive melted?

How are Decorating Melts different from chocolate?

What do Decorating Melts taste like?

How Decorating Melts different from other Candy Wafers or Easy Melts on the market today?

Decorating Melts Allergen Information

Decorating Melts Essentials

How do I use Decorating Melts?

My Decorating Melts aren’t melting, what do I do?

My Decorating Melts seized up because I overheated it! Can I fix this?

Why do my Decorating Melts have the consistency of fudge, and how can I avoid this?

How can I use Decorating Melts once it is melted in the bag?

Should I put dipped treats on parchment or wax paper to prevent sticking?

How to Use Decorating Melts

How long can you store Decorating Melts?

Can I re-melt Decorating Melts after it has hardened?

How should I store Decorating Melts?

I see a white film on my Decorating Melts. What is this?

Decorating Melts Storage and Expiration

Do I need to spray my mold with non-stick oil before using it?

If I’m using a mold, how do I make sure the candy surface is smooth and scuff free?

After pouring Decorating Melts, how soon can I take it out of the mold?

How can I tell if Decorating Melts are finished setting in the mold?

How do I prevent excess Decorating Melts from forming around the edges of my mold?

Can Decorating Melts be used as a ganache, the way chocolate chips are used?

How far in advance can I make desserts with Decorating Melts before serving them?

Creating with Decorating Melts

Decorating Melts

Mold Specs

Acrylic Stick Specs

Are silicone molds dishwasher-safe?

Are silicone molds dishwasher safe?

What is the best way to wash my silicone mold?

There is a sticky and/or oily residue that is still on my silicone mold, even after hand washing it. How do I remove this?

Silicone Mold Care Instructions

How many cakesicles can i make with Easy Candy?

What types of products can I make with silicone molds?

Why should I use a silicone mold vs. a plastic or metal mold?

Do I need to prep my silicone mold before using it?

Do I need to use cooking spray or other types of oils/fats on my silicone molds to prevent sticking?

How do I prevent excess chocolate from forming around the edges of my mold?

How do I make the back of the mold smooth?

How can I tell if the Easy Candy™ is finished setting in the mold?

How do I make sure the candy surface is smooth and scuff free when I release it from the mold?

How do I release my bakes from my mold without cracking?

Silicone Mold Usage Instructions

Will temperature changes cause the silicone to leach into foods?

Are Fancy Sprinkles’ silicone molds safe to use with food?

Can silicone molds be used in the oven?

Are silicone molds freezer-safe?

Cooking with Silicone Molds

Silicone Molds

What are Icing Stickers?

How can I use Icing Stickers?

What do Icing Stickers taste like?

How should I store my Icing Stickers?

What Fancy Sprinkles products work with Icing Stickers?

How do I make Icing Stickers stick to my treats?

On what products can I use Sprinkle Stickers?

What is the expiration date for Icing Stickers?

Icing Stickers Allergen Information

Icing Stickers

What can I color with Jelly Hues?

What is the difference between food coloring liquids and food coloring gels?

Food Coloring Gels

Products

Where will my order ship from?

When will my order arrive?

Do you offer international shipping?

How do I qualify for free shipping?

I didn't receive my package on time.

My package is lost or missing, what should I do?

Do you accept returns?

Shipping & Returns

Are the decorating kits mailed unique to the subscription?

I just signed up for a subscription. When will I receive the first box?

I just signed up for a subscription. Which box will I receive?

Can I select which months I will receive?

What is included in each kit?

Are the images of the kits on this page exactly what I will receive?

How much is shipping?

Do I need to bake anything to accompany these kits?

How do I make changes to my subscription?

How do I cancel my subscription?

Decorating Kit Subscription

I have a question and want to talk to a real person about it.Updated 2 years ago