My Decorating Melts aren’t melting, what do I do?Updated 2 years ago

If your Decorating Melts aren’t melting inside the bag, you’re not heating long enough. It’s important to get the chips WARM, not HOT. Once they’re warm, you can knead the bag until the heat is fully distributed and the chips are evenly melted. The chips will still look whole after you heat them for the first 30 seconds. It is important to knead them as much as possible to distribute the heat throughout the bag.